Privacy Policy
Effective Date: September 2, 2026
Last Updated: September 2, 2026
Sturgeon Dental Malibu (“Sturgeon Dental Malibu,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit sturgeondentalmalibu.com, submit a form through our website, contact our office, schedule an appointment, or otherwise interact with us.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- First and last name
- Email address
- Telephone number
- Preferred method of contact
- Preferred time to be contacted
- Appointment requests
- Messages and other information you choose to submit through our website
- Information you provide when communicating with our office
We may also automatically collect certain information when you visit our website, including:
- IP address
- Browser and device information
- Pages viewed
- Referring website
- Date and time of visits
- Website interactions
- Cookie and analytics information
Health Information
Our general website forms are intended for basic inquiries and appointment requests.
Please do not submit medical history, diagnoses, treatment records, insurance information, or other sensitive health information through a general website form.
Information collected separately in connection with your care or treatment may constitute Protected Health Information (“PHI”) and may be subject to additional protections under HIPAA and applicable California healthcare privacy laws.
2. How We Collect Information
We may collect information:
- Directly from you when you complete a website form
- When you call or email our office
- When you request or schedule an appointment
- When you communicate with our team
- Automatically through cookies and similar website technologies
- Through service providers that assist us with website hosting, communications, analytics, appointment inquiries, and other business functions
Information submitted through our website may be transmitted to third-party technology providers that assist us with receiving, organizing, and responding to inquiries.
3. How We Use Your Information
We may use information we collect to:
- Respond to your inquiries
- Contact you regarding an appointment, consultation, or service you requested
- Schedule and manage appointments
- Provide dental services
- Communicate with prospective and existing patients
- Send appointment-related communications
- Follow up regarding services you have expressed an interest in
- Maintain appropriate business and patient records
- Improve our website and patient experience
- Understand how visitors use our website
- Maintain the security and integrity of our website and systems
- Comply with applicable legal, regulatory, and professional requirements
We do not use information submitted through our website to send SMS or text-message marketing communications.
4. Website Forms
Our website includes forms that allow prospective and existing patients to contact our office, request appointments, and submit general inquiries.
Information submitted through these forms may include:
- Your name
- Email address
- Telephone number
- Preferred method of contact
- Preferred contact time
- Appointment preferences
- The contents of your message
Website forms are intended for general inquiries and appointment requests only.
Please do not submit:
- Medical history
- Diagnoses
- Treatment records
- Prescription information
- Insurance information
- Detailed health information
- Other sensitive medical information
We use information submitted through website forms to respond to your inquiry and manage communications with you.
5. Protected Health Information and HIPAA
Certain information collected or maintained by Sturgeon Dental Malibu in connection with providing dental and healthcare services may constitute Protected Health Information (“PHI”) under the Health Insurance Portability and Accountability Act (“HIPAA”) and may also be protected under applicable California healthcare privacy laws.
The use and disclosure of PHI is governed by Sturgeon Dental Malibu’s separate Notice of Privacy Practices.
Our Notice of Privacy Practices explains:
- How medical and dental information may be used and disclosed
- Your rights relating to your health information
- Our responsibilities concerning your health information
- How you may contact us regarding your health information
Where information is governed by HIPAA or another applicable healthcare privacy law, those requirements may apply in addition to or instead of provisions of this general website Privacy Policy.
6. Telephone Calls and Call Recording
Telephone calls to or from Sturgeon Dental Malibu may be recorded for purposes including:
- Quality assurance
- Staff training
- Documentation
- Service improvement
When a call is being recorded, callers are notified at the beginning of the call that the call may be recorded.
By continuing the call after receiving the recording notification, you consent to the recording to the extent permitted by applicable law.
Call recordings may be processed or stored by third-party service providers that assist us with telephone and communications services.
7. How We Share Information
We may disclose personal information to trusted service providers that perform services on our behalf, including providers that support:
- Website hosting and maintenance
- Website forms
- Appointment and inquiry management
- Telephone and call-recording services
- Email communications
- Website analytics
- Information technology
- Cybersecurity
- Legal and professional services
These service providers may process information as necessary to perform services for us and subject to applicable contractual and legal requirements.
We may also disclose information:
- When required by law
- In response to a lawful court order, subpoena, or legal process
- When necessary to protect our rights, property, safety, patients, or others
- To investigate or prevent fraud, security incidents, or unlawful activity
Sturgeon Dental Malibu does not sell patient medical information.
8. Google Analytics, Cookies, and Website Analytics
Our website uses Google Analytics and may use cookies and similar technologies to help us understand how visitors interact with our website.
These technologies may collect information such as:
- IP address
- Browser and device information
- Pages visited
- Approximate geographic information
- Referring pages or websites
- Time spent on the website
- Website interactions
We use this information to measure website traffic, understand how visitors use our website, improve website performance, and improve the user experience.
Google may process information collected through Google Analytics in accordance with its own privacy practices.
You can manage or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.
9. California Privacy Rights
California residents may have certain rights relating to their personal information under applicable California privacy laws.
Depending on the laws applicable to Sturgeon Dental Malibu and the information concerned, those rights may include the ability to:
- Request information regarding personal information collected about you
- Request access to certain personal information
- Request correction of inaccurate personal information
- Request deletion of certain personal information
- Receive information regarding certain disclosures of personal information
- Exercise other privacy rights available under applicable California law
Certain information may be exempt from some consumer privacy requirements or subject to separate protections, including information governed by HIPAA or other healthcare privacy laws.
Sturgeon Dental Malibu will not unlawfully discriminate against an individual for exercising a privacy right available under applicable law.
To submit a privacy-related request, please contact us using the information provided below.
10. Sale and Use of Personal Information
Sturgeon Dental Malibu does not sell patient medical information. We use personal information primarily to:
- Respond to inquiries
- Manage appointment requests
- Provide dental services
- Operate our website
- Improve our website and services
- Communicate with prospective and existing patients
- Maintain appropriate business records
We do not use third-party advertising pixels on our website for cross-context behavioral advertising.
Website analytics information may be processed by service providers such as Google Analytics as described above.
11. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected and as necessary to:
- Provide and manage services
- Respond to inquiries
- Maintain appropriate patient and business records
- Meet legal, regulatory, accounting, and professional obligations
- Resolve disputes
- Protect our legal rights
Medical and dental records may be subject to separate healthcare and professional record-retention requirements.
12. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, internet transmission, electronic communication, or electronic storage system can be guaranteed to be completely secure.
13. Children’s Privacy
Our website is intended for a general audience and is not specifically directed toward children under the age of 13.
Where information concerning a minor patient is required for appointment or treatment purposes, that information should be provided by or with the involvement of a parent or legal guardian as appropriate.
14. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy, security, or content practices of third-party websites or services.
We encourage you to review the privacy policies of any third-party websites before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, or legal requirements.
When changes are made, we will update the Last Updated date displayed at the top of this Privacy Policy.
16. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacyrelated request, please contact:
Sturgeon Dental Malibu
24955 Pacific Coast Hwy C100
Malibu, CA 90265, United States
Phone: 310-456-5700
Email: office@sturgeondentalmalibu.com